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This document outlines Beastwear’s policy on handling the personal information that we collect about individuals including customers, potential customers, business partners, and shareholders. ‘BEASTWEAR’, ‘we’, ‘us’ or ‘our’ refers to the BEASTWEAR group entities operating in Australia. We provide custom made clothing and other products and services. We are committed to protecting your privacy. When we request personal information, we will normally explain why we need it, how it will be used and who we may share it with. At all times we will comply with the terms of this policy when handling your personal information.
This policy answers the following questions about privacy at BEASTWEAR:
1 Contents Why do we need your personal information? 2 Will my personal information be used for direct marketing?
2 What happens if I do not provide information that has been requested? 2 What types of personal information do we collect?
2 How do we collect personal information?
2 Can you remain anonymous or use a pseudonym when dealing with us?
3 How do we protect your personal information?
3 Who do we share personal information with?
3 Do we send personal information to overseas recipients? 3 How do we update your personal information?
4 How can you contact us about privacy?
4 How do you find out about your personal information we hold? 4 How can you make a complaint about privacy?
4 How can you escalate unresolved privacy complaints? 4 What about privacy and the internet?
4 What are interactive tools and how do we use them? 4
What are cookies and how do we use them?
5 Links to third party websites
5 Website analytics
5 About this policy
BEASTWEAR Pty Ltd
Why do we need your personal information? Protecting your personal information is important to us and we will only collect the information necessary to enable us to provide our products and/or services to you. We understand some information is more sensitive so we will be clear about why we are collecting it, what we intend to use it for and how we will protect it. In this policy, personal information is any information that could identify you or be used to establish your identity. We collect, hold, use and disclose personal information so we can establish, manage and administer the products and services provided by us, and comply with legal and regulatory obligations. We may also use and disclose your information for purposes related to those mentioned above, such as: – Assisting with your questions and complaints – Arranging for services to be provided by third parties – Enhancing our customer service and product options (see the section ‘Will my personal information be used for direct marketing?’) – Internal operations, such as record keeping, data analytics, auditing or training. Will my personal information be used for direct marketing? We use and disclose your personal information to keep you informed about the range of products and services we offer. You can opt out of receiving direct marketing information from us at any time (see the section ‘How can you contact us about privacy?’). What happens if I do not provide information that has been requested? It’s your choice whether to provide your personal information. However, if you don’t, we might be unable to fulfil your request for a specific product or service or be unable to identify you to protect you against fraud. Where you are seeking financial advice, it may also affect our ability to properly analyse your personal circumstances. What types of personal information do we collect? We may ask for a range of personal information, limited to what we need, to assist us in providing you with relevant financial products and services. \
How do we collect personal information? Most of the personal information we collect will be directly from you. We gather this information either through application forms or other forms that you complete and submit to us (in writing and digitally), and by recording the information you provide via phone calls and interviews. In some cases we might collect your personal information from external sources. Ex Beastwear of the people, agencies or organisations that may provide us with information are: – employers, when a new employee joins their superannuation or insurance plan – parents or guardians in respect of children – persons authorised by you (such as lawyers or accountants) – other credit providers – public sources of information (such as telephone directories) – market research organisations (through surveys or telephone polls) – third-party brokers (such as insurance and mortgage brokers) – credit reporting bodies – agencies such as the Australian Taxation Office